Effective Date: 2025
Company Name: Epicware Pte Ltd
Website: https//www.epicpay.ai
1. Introduction
At Epicware Pte Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with our platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, billing/shipping addresses
- Business Information: Company name, outlet information, menus, order history
- Technical Data: IP address, browser type, access times, device information
- Usage Data: Pages viewed, time spent, links clicked, user behavior
- Customer Data: Customer names, contact info, transaction data (if provided to us for service delivery)
3. How We Use Your Information
We use your information to:
- Deliver and manage our services
- Personalize user experience
- Provide customer support
- Communicate important updates
- Improve our services and platform
- Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell your data. We may share your information with:
- Trusted third-party service providers (e.g., hosting, analytics, payment processors)
- Law enforcement or regulators when legally required
- Our subsidiaries or affiliates under confidentiality obligations
5. Data Security
We implement industry-standard security measures to protect your personal and business data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Request corrections or updates
- Withdraw consent at any time
- Request deletion of your data (subject to regulatory obligations)
7. Cookies & Tracking
We may use cookies and similar tracking technologies to enhance your experience and gather usage data. You can control cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about this policy, please contact us:
Epicware Pte Ltd
Email: hello@goepicware.com
Address: 8 Burn Road, Trivex, #11-13, S369977